Work Experience

May 2023 -

Business Operations | System Support Executive | Lead Gen.

( Freelance )

EtailHero , USA.

Managed the founder’s email inbox and calendar, ensuring high-priority communications were addressed promptly and meetings were scheduled with minimal conflicts.
Provided executive support by coordinating tasks, tracking deliverables, and documenting workflows to streamline operations and reduce manual follow-ups.
Offered hands-on systems support using Asana, Monday, Notion, Slack, and Airtable, helping the team stay organized, aligned, and responsive across tools.
Spearheaded lead generation efforts, identifying qualified US Amazon prospects, managing outreach campaigns, and enriching CRM data for the sales pipeline.
Collaborated directly with the founder to identify operational bottlenecks, optimize workflows, and implement scalable systems to support business growth.
Maintained internal reports, tracked expenses, and ensured compliance by supporting documentation for audits and internal reviews.

SEP 2024 -

Finance & Records Assistant (Freelance)

Canaan Property Management |Orlando, FL

Maintained up-to-date and accurate financial records for multiple Airbnb properties using Google Sheets.
Documented all income and expenses, including cleaning fees, bookings, maintenance, and utility costs.
Organized and recorded digital receipts in clearly labeled folders via the company’s email system for easy access and auditing.
Supported monthly reporting and cash flow tracking to ensure financial transparency and accountability.
Collaborated with the operations team to reconcile transactions and prepare for tax documentation.

JUNE 2024 - Present

ChatBot, AI & No/Low Code Developer (Freelance)

HOPM, USA

Designed and deployed AI-powered chatbots using tools such as ManyChat, Chatfuel, and Tidio for lead generation, customer support, and marketing automation across multiple industries.
Utilized no-code/low-code platforms (e.g., Bubble, Glide, Softr, Zapier, Make, Airtable) to build internal tools, client dashboards, and workflow automations reducing manual processes by over 60%.
Integrated chatbots with CRMs, email marketing platforms, and e-commerce systems to streamline client communications and conversion tracking.
Developed smart workflows and automations that improved customer engagement and responsiveness on websites, Facebook Messenger, WhatsApp, and Instagram DMs.
Built custom automations using API integrations, webhooks, and logic flows to handle data syncing, booking systems, onboarding sequences, and internal reporting.
Collaborated with project teams to implement AI assistants that support FAQs, lead qualification, appointment scheduling, and product recommendations.
Conducted user testing and optimization using analytics data to improve bot interactions, satisfaction scores, and task completion rates.
Provided training and documentation fo

Aug 2022 - April 2023

Real Estate VA | Airbnb Host (Freelance)

Integrity and Respect LLC, USA

Scheduled meetings, managed executive calendars, prepared contracts, and organized recruitment documentation.
Handled onboarding and technical recruiting processes.
Provided IT support, conducted competitor research, and managed daily email and communication workflows.
Negotiated property leases with landlords and created optimized listings across Airbnb, Booking.com, and Vrbo.
Managed turnovers, supplies, and guest relations using TurnoverBnB, Smartbnb, and Google Sheets.
Maintained financial records via FreshBooks and handled client communications in Guesty and Buildium.

Education

2014 - 2019

Bachelor of Tech in Urban & Regional Planning

Federal University of Technology

Imo State, Nigeria.

My degree in urban and regional planning has been invaluable in my role as a project manager and executive VA. The knowledge of urban development and zoning regulations has enabled me to navigate complex regulatory environments efficiently. I can assess the feasibility of projects with a keen eye for sustainability and community impact. My planning background aids in creating well-structured project timelines and budgets.

Professional Skillset

Project Management

Strategic Planning

Team Leadership

Research

Languages

English (native)

Spanish (inview)

Igbo (proficient)